I am an experienced and results-driven IT leader with 19+ years of success in driving large-scale digital transformations, managing complex IT operations, and delivering high-impact technology solutions across global enterprises.
My expertise spans across cloud migrations, AI/ML implementations, ERP rollouts, DevOps automation, and cybersecurity frameworks. I bring a strategic blend of technical expertise, business acumen, and hands-on execution to both Project Manager and IT Head roles.
Currently based in Barcelona, Spain, with extensive experience working across India, Europe, APAC, and the US markets.
Key areas of expertise developed over 19+ years
My leadership approach combines strategic vision with operational excellence, focusing on building high-performing teams that deliver measurable business outcomes. I believe in empowering organizations through technology while maintaining rigorous governance and risk management.
I have successfully navigated complex stakeholder ecosystems across government, Fortune 500, and startup environments, consistently delivering projects on time and within budget while exceeding quality expectations.
Technology investment secured for sovereign AI initiatives with demonstrable ROI
Government stakeholders served through AI Research Centre with LLama 3.1 70B deployment
Operational efficiency uplift through digital transformation initiatives
Daily transactions orchestrated through omnichannel commerce platforms
Directly reported to senior government officials including IAS officers, IPS officers, District Magistrates, and Chief Ministers. Led a team of 40+ engineers in 24/7 infrastructure operations and development. Served as the primary management consultant and trusted advisor for AI-driven governance initiatives.
Provided C-level advisory to luxury cosmetics organizations, digital marketing agencies, and theme park operators. Served as the primary strategic advisor for IT transformations, reducing client dependency on full-time roles while optimizing IT budgets by 40%.
Served as the primary crisis management consultant for Nestlé and Nespresso across international markets. Led Major Incident Management teams during critical outages, presenting directly to Board of Directors for project approvals and strategic reviews.
Reported directly to CEO and CFO as IT Manager responsible for running three manufacturing production units with zero downtime 24/7. Managed IT operations with 10 engineers across three manufacturing units ensuring uninterrupted production for automotive giants including Ford, Nissan, and Daimler.
Promoted from Engineer to Team Leader within 6 months. Led a 30-member Cloud & SRE team ensuring 24/7 support coverage across 3,000+ servers. Served as Single Point of Contact for Unilever.com, managing IT Asset Management and IT Service Management services.
AWS (Certified Solutions Architect & SysOps):
EC2, S3, Lambda, RDS, VPC, CloudWatch, CloudFront, Security Hub, VPN, Direct Connect, Cost Explorer, Route53, ELB
Hybrid & On-Premises:
Data Centers, Hybrid Cloud Architecture
Content Delivery & Scaling:
Akamai CDN, AWS CloudFront, Auto Scaling, Load Balancers
CI/CD Tools:
Jenkins, Git
Containerization:
Docker, Kubernetes
Infrastructure as Code:
Terraform, CloudFormation
Architecture Patterns:
Microservices, Serverless, Event-Driven
Scripting & Automation:
PowerShell, Bash, Python
Languages:
Python, Java, JavaScript, Node.js, PHP, .NET
Frontend:
React.js, HTML/CSS
Backend:
Node.js, Java APIs
Mobile:
Android/iOS architecture
Web Servers:
IIS, Apache, Tomcat
Relational Databases:
SQL Server, MySQL, PostgreSQL, Progress DB
Data Operations:
Data Warehousing, ETL pipelines, Data Analytics
Database Management:
High-availability, DR/replication, performance tuning
Generative AI:
Llama 3.1 70B, Large Language Models (LLM)
ML Frameworks:
Retrieval Augmented Generation (RAG), ML Ops
AI Applications:
Chatbots with TTS, GIS-based AI, predictive analytics
Data Science:
Python ML libraries, data-driven engines
Emerging Tech:
VR/Interactive AI, IoT integration
Endpoint Security:
Crowdstrike, Qualys, McAfee, Microsoft Defender
Network Security:
Sonicwall, Firewalls, VPN, ACLs
Vulnerability Management:
Qualys Cloud Security, penetration testing
Identity & Access:
Active Directory, RBAC, IAM, SSO
Compliance:
ISO 27001, cybersecurity frameworks, audit compliance
Network Services:
DNS, DHCP, Routing, Switching
Network Architecture:
LAN/WAN, VPN, Load Balancers, CDN
Active Directory:
Domain administration, GPO, user/group management
Network Security:
Firewall configuration, network segmentation
ITSM Tools:
ServiceNow (Incident, Problem, Change, CMDB)
Project Management:
JIRA, Agile boards, change tracking
Frameworks:
ITIL, ITSM, ITAM, ITOM, SLA/SLM
Monitoring & APM:
CloudWatch, Nagios, Grafana, custom dashboards
Knowledge Management:
Documentation systems, runbooks, SOP creation
ERP Systems:
QAD ERP (on-prem and cloud), Progress DB
Business Applications:
HRMS, CRM, GIS, Supply Chain, Logistics
Microsoft 365:
Outlook, Teams, SharePoint, OneDrive
Collaboration Tools:
Microsoft Project, Gantt charts, Excel analytics
Project Management Institute | Global Gold Standard
Strategic Portfolio Leadership
AXELOS | Structured Project Governance
Project Management Excellence
Amazon Web Services | Cloud Architecture
Cloud Architecture Excellence
Amazon Web Services | Cloud Operations
Operational Excellence
Scrum.org | Advanced Agile Leadership
Agile Transformation
Scrum Alliance | Agile Framework Mastery
Team Leadershipcoolsen2010@yahoo.com
+34 673 529 776 (Barcelona)
+91 98848 33857 (India)
Barcelona, Catalonia, Spain
India (Chennai & Pan India)
Authorized to work across EU | 100% relocation flexibility within Spain